The Service Business Times South East Asia | Monday, 22 April, 2019
The SBT
Happier Employees and Better Services
In Malaysia, it is common to come across business owners that think customers are kings, which is true, but in order to ensure the satisfaction of customers, the happiness of employees must first be taken care of. In many cases, workers are underpaid and overworked.
Thursday, 18 April, 2019
Thinking for the Long Run
For a developing country like Malaysia, most businesses are in the transitioning period towards digitisation. Some of them are contemplating whether to take the leap of faith while others are rather reluctant in making the switch.
Friday, 12 April, 2019
Standing Firm in our Belief
The software industry in Malaysia is so dynamic that there are countless software companies sprouting and folding every other day. It is hard to start a business and it is even more difficult to sustain it.
Monday, 8 April, 2019
Angel with a Tail, not Wings
An animal lover since young, I fondly remember when the walls of my room were plastered with posters of different dog breeds, shelves full of dog magazines from around the world and floor scattered with countless toys resembling dogs.
Wednesday, 3 April, 2019
The Rise of E-Commerce
Over the years, the e-commerce industry in Malaysia is thriving and expanding rapidly. According to Fitch Solutions in November 2018, the sales of e-commerce in Asia are forecast to have a 14.2% increase this year with Malaysia posting the strongest growth at 20%, estimated to be approximately US$12.9 billion in 2022.
Thursday, 28 March, 2019
Freeing Oneself from the Shackles of Time
The severity of traffic congestion and overcrowding public transport during peak hours tell us that Malaysia is beginning to look like hectic countries similar to Singapore and Hong Kong. Everyone is in a rush, busy chasing something, be it lost time, wealth, dreams and just about anything that drives them out of bed everyday.
Tuesday, 26 March, 2019
Embracing Technology, Overcoming Barriers
Most of the countries around the world have seen the benefits of technology adoption and Malaysia is no different. From educational institutions, healthcare centres to small businesses, almost no industry can dodge the usage of mobile phones and tablets.
Friday, 22 March, 2019
Happier Employees and Better Services
In Malaysia, it is common to come across business owners that think customers are kings, which is true, but in order to ensure the satisfaction of customers, the happiness of employees must first be taken care of. In many cases, workers are underpaid and overworked.
Thursday, 18 April, 2019
The Power of Data
Most Malaysian businesses do not place a strong emphasis on tracking business metrics. It is either that they have difficulties in acquiring necessary information or find the format of acquiring the needed details too time consuming and hard to understand without the help of software.
Thursday, 21 March, 2019
Helping Comes with Prices and Sacrifices
It was before the dawn when our day started as we make our way to a veterinary clinic in Kuchai Exchange and I had the opportunity to meet Dr. Calvin Cheah, who is an experienced veterinary surgeon, co-founder and director of Vets For Pets Animal Clinic.
Wednesday, 27 February, 2019
Meet The Business Owners #3 - Dr. Calvin Cheah
Kreloses' Meet The Business Owners introduces an all-rounded veterinary surgeon, Dr. Calvin Cheah, co-founder and director of Vets For Pets Animal Clinic who has over 10 years of diverse experience in the industry.
Monday, 25 February, 2019
Meet The Business Owners #2 - Dr. Nurul Alia
Kreloses' Meet The Business Owners introduces Dr. Nurul Alia, a veterinary surgeon and founder of Putra Nilai Veterinary Clinic. As a family-oriented veterinarian who juggles between the responsibilities of a mother and of a business owner, she shares what is needed to keep a balance in her life and how she overcomes the challenges she faces
Tuesday, 12 February, 2019
Thinking for the Long Run
For a developing country like Malaysia, most businesses are in the transitioning period towards digitisation. Some of them are contemplating whether to take the leap of faith while others are rather reluctant in making the switch.
Friday, 12 April, 2019
Standing Firm in our Belief
The software industry in Malaysia is so dynamic that there are countless software companies sprouting and folding every other day. It is hard to start a business and it is even more difficult to sustain it.
Monday, 8 April, 2019
Freeing Oneself from the Shackles of Time
The severity of traffic congestion and overcrowding public transport during peak hours tell us that Malaysia is beginning to look like hectic countries similar to Singapore and Hong Kong. Everyone is in a rush, busy chasing something, be it lost time, wealth, dreams and just about anything that drives them out of bed everyday.
Tuesday, 26 March, 2019
Embracing Technology, Overcoming Barriers
Most of the countries around the world have seen the benefits of technology adoption and Malaysia is no different. From educational institutions, healthcare centres to small businesses, almost no industry can dodge the usage of mobile phones and tablets.
Friday, 22 March, 2019
The Rise of E-Commerce
Over the years, the e-commerce industry in Malaysia is thriving and expanding rapidly. According to Fitch Solutions in November 2018, the sales of e-commerce in Asia are forecast to have a 14.2% increase this year with Malaysia posting the strongest growth at 20%, estimated to be approximately US$12.9 billion in 2022.
Thursday, 28 March, 2019
War of the Telco
The battle between telecommunication service providers has been a hot topic for a stretch of time since the new government came in place. Ultimately, what does this mean for us? It would appear that great things are on the horizon.
Monday, 17 December, 2018
Experiences as a Salesperson
I first came into Kreloses as a Sales and Marketing Assistant. It is one of the most important positions in a company since we contribute to the revenue at the end of the day.
Tuesday, 5 March, 2019
Aspire, Influence and Make a Change
It is my fifth year in Malaysia since I returned from Singapore and Australia after a long stay for educational and entrepreneurial purposes. If I wasn't writing this article, I probably won't realise that it has been such a long time since I moved back home too.
Friday, 1 March, 2019
My First Impression of a Vet Clinic
Hi, my name is Grace from the Kreloses team, I am from a small town called Kapit in Sarawak. Being the Sales and Marketing Executive, I am almost always on an adventure with my colleague, Soo, and majority of our customers are in the veterinary industry.
Thursday, 31 January, 2019
Angel with a Tail, not Wings
An animal lover since young, I fondly remember when the walls of my room were plastered with posters of different dog breeds, shelves full of dog magazines from around the world and floor scattered with countless toys resembling dogs.
Wednesday, 3 April, 2019
Keeping the Numbers in Check
As more Malaysians become aware of the importance of neutering and spaying their pets, a good number of them are still hesitant to put their precious furkids under the knife. This is understandable because most of us will see surgery as a rather heavy and severe procedure, no matter if it is done on humans or animals.
Wednesday, 6 March, 2019
Cruelty Deserves No Mercy
It is appalling how some heartless people tend to cause unnecessary harm to animals and this has always been a hot topic in Malaysia where we are known to have animals as our Achilles heel most of the times.
Friday, 15 February, 2019