Trust and Compassion at the Heart of How Veterinary Clinic

The strength of How Veterinary Clinic lies in the people who care behind every patient.

How Veterinary Clinic in Masai, Johor has grown with a very grounded approach, care first, then structure. Under the leadership of Dr. How, the clinic started as a practice that simply wanted to help pets and their owners. Over time, as more patients came in and the team grew, the clinic needed a way to stay organised without losing the sincerity that made people trust them in the first place.

That was where Kreloses came in. As the clinic began handling more appointments, billing, and patient records, doing everything manually became harder to maintain. Kreloses, a veterinary clinic management system built for clinics in this region, gave How Veterinary Clinic the clarity they needed. Scheduling became more systematic, records became easier to retrieve, and the team could work from the same platform without confusion.

For Dr. How and the team, trust doesn’t stop at treatment rooms. It also includes how patient data is stored, how histories are accessed, and how information is shared with pet owners. Using a secure, cloud-based system helped the clinic protect sensitive data while keeping it accessible to the right people at the right time. That balance, between technology and personal service, is what keeps pet owners confident in the clinic.

Kreloses is genuinely grateful for the trust shown by How Veterinary Clinic. Their willingness to evolve, while still holding on to warmth and compassion, reflects the kind of growth many local veterinary clinics aspire to. With clearer workflows and better tools in place, the team can focus on what matters most: giving pets the best possible care and maintaining good relationships with their clients.

The story of How Veterinary Clinic shows that technology, when chosen carefully, doesn’t replace the human side of veterinary care, it protects it. With Kreloses supporting daily operations, the clinic can move forward with both efficiency and heart.