Meet Dr. Lian and the great, passionate team behind Lian Animal Clinic in Klang, Selangor. Running for over 20 years, their filing cabinets and shelves are crowded with a high volume of physical records. Pen and paper are prone to various risks and writings can be hard to read. By using software to digitalise patient records and to manage the clinic's operations process, the benefits go beyond decluttering shelves and organised data.