Building the Bridge towards Better Development

Soo from the Kreloses team working on-site with a customer, this is one of the great benefits of working with a local software company.

For a developing country like Malaysia, technology advances at a rapid rate everyday. A few decades ago, it is safe to say that almost every single work has to be done manually but now, there is no need for that anymore. The evolution of technology has helped business owners tremendously as their businesses can be run more effectively and efficiently. With the help and adoption of advanced technology, business owners can further cut costs and maximise profits in their businesses. That is not all because running your business in optimal productiveness directly improves the quality of your customer service which will definitely boost up your customer's satisfaction.

Soo having an in-depth one-on-one with a customer, these go hand-in-hand with online training and tutorials to offer a smooth transition to the Kreloses platform.

It is undeniable that Malaysia is fairly new to the scene of software industry. However, it is also evident that we are on the path to betterment as there is a number of local software companies sprouting in the field. We may not have impressive, globally sought-after software nor do we have our own search engine but one small step forward is better than staying stagnant in one place. The fact that we are beginning to acknowledge our problems and are working towards the solutions should be considered as a remarkable feat. After all, we should always take things in our own pace instead of comparing two contrasting countries with different experiences.

There are many comparisons between local and overseas software from the features, services down to the prices. The journey of a thousand miles starts with a single step and local developers are diligently working on the improvement. Of course, more often than not, overseas software will be better than local ones. This is justifiable as other countries have been involved in the industry for many years longer than Malaysia thus having thicker experiences. Not only that, established overseas software developers usually have a higher budget to manage and serve the needs of their clients. Therefore, their support in most cases can be quick despite not being based domestically.

Soo answering the questions of our customers during a training session. We are committed to improve the quality of the local software industry.

Albeit the differences, local businesses should try to support domestically developed software as much as possible in order to close the gaps needed to get to where we want to be and also further down the road. Even if they may not be as great as overseas software, local developers have local insights and they are certainly more focused on domestic customer base. This means more attention and care are put on local customers as the priority with a personal understanding of the customers' habits and more. There is no doubt that the local software industry will continue to advance gradually with the correct support and proactivity of the developers.

Malaysia started diving into the software industry considerably late compared to other countries. It is crucial for local businesses to give their full support to local software developers for the industry to improve and thrive. It will be a win-win situation as local businesses get to grow together with the software industry since they will be providing necessary feedback and the developers will then strive to improve their product. With that said, it is essential to form collaborations with the customers and ignite domestic competition between the developers so that the quality of software can be brought up to acceptable notches before being presented on a global scale.